We've deployed optimizations that should prevent performance issues such as these in the future. All services are operational again.
Posted 5 months ago. Feb 15, 2018 - 12:26 CST
We're experiencing increased database latency, which is causing a performance degradation in all requests to M2X. We have identified that this is because certain types of requests are adding significant load onto the database. We're still working on fixing these issues.